Privacy Policy

1. Information We Collect
We collect personal information that you voluntarily provide through our website, including but not limited to:

• Name
• Email address
• Phone number
• Any additional information you choose to include in a contact form or inquiry

This information is collected solely for the purpose of communication and providing requested services.

2. How We Use Your Information
The information collected may be used to:

• Respond to inquiries and communicate with you
• Provide information about services you’ve requested
• Manage client relationships and project workflows
• Improve our website and services

Mooncrest Media does not sell, rent, or trade your personal information.

3. Third-Party Services & Data Storage
Information submitted through our contact forms may be securely transferred to and stored on third-party platforms used for:

• Customer relationship management
• Email communication
• Scheduling or project organization

These platforms are selected for their security and reliability. While Mooncrest Media works with reputable providers, we are not responsible for the privacy practices of third-party services. We encourage you to review their individual privacy policies as needed.

4. Cookies & Analytics
This website may use cookies or analytics tools to collect non-identifiable information such as:

• Browser type
• Device information
• Pages visited
• Time spent on the site

This data helps us understand website performance and improve user experience. You may disable cookies through your browser settings if you prefer.

5. Accessibility Commitment
Mooncrest Media is committed to maintaining an accessible website experience for all users. We regularly audit our site using accessibility scanning platforms and make ongoing improvements, including adjustments to heading structure, color contrast, alternative text for images, and closed captioning for videos.
If you experience difficulty accessing any part of this site, please contact us so we can make reasonable efforts to address the issue.

6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights & Choices
You may request to:

• Access the personal information we have about you
• Update or correct your information
• Request deletion of your personal data, subject to legal or contractual obligations

To make a request, please contact us through the website.

8. External Links
This website may include links to external websites. Mooncrest Media is not responsible for the privacy practices or content of those sites and encourages users to review their privacy policies independently.

9. Changes to This Policy
Mooncrest Media reserves the right to update this Privacy Policy at any time. Any changes will be reflected on this page, and continued use of the website constitutes acceptance of the updated policy.

10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us through the contact form on this website.